1. Process of Managemen
2. Management – Some definitions
3. Salient features of management
4. Management as a profession
5. Management and administration
6. Levels of management
7. Functions of management
8. Objectives of management
9. Importance of management
10. Summary
11. Management Principles and
12. Management Theories
13. Evolution of Management Thoughts
14. Business Ethics
15. Concept of Social Responsibility of Business
16. Summary
17. Definitions
18. Planning
19. Features/Nature/Characteristics of Planning
20. Derivative Plans
21. Process of Planning
22. Planning Premises
23. Business Forecasting
24. Techniques of Forecasting
25. Economic Forecasting
26. Sales Forecasting
27. Types of Planning
28. Limitations of Planning
29. SWOT Analysis
30. The BCG Matrix/Portfolio Matrix
31. Management By Objectives (MBO)
32. Steps in Managing by Objectives
33. Summary
34. Decision Making
35. Types of Decisions
36. Decision Making Process
37. Group Decision Making
38. Committee
39. Functions Best Performed by Committees
40. Merits
41. Demerits
42. Making Better Use of Committees
43. Operations Research
44. Decision making and rationality
45. Creativity in Decision-making
46. Principles of Decision making
47. Summary
48. Definitions
49. Organisation
50. Organisational Structure
51. Organisational Structure
52. Organisation Chart
53. Conflict between line and Staff Managers
54. Authority
55. Nature of Authority
56. Source of Authority
57. Limits of Authority
58. Delegation of Authority Responsibility and Accountability
59. Delegation of Authority
60. Principle of Delegation
61. Practical Guidelines
62. Centralisation and Decentralisation of Authority
63. Centralisation and Delegation of Authority
64. Decentralisation and Delegation of Authority
65. Extent of Centralisation
66. Balancing Centralisation AND Decentralisation
67. Delegation and Decentralisation
68. Departmentation
69. Types of Departmentation
70. Span of Control or Management
71. Summary
72. Staffing
73. Definitions
74. The steps in staffing process
75. Manpower Planning
76. Manpower Planning Methods
77. Steps involved in Manpower Planning
78. Steps in Selection Procedure
79. Selection Procedure
80. Promotion
81. Performance Appraisal
82. Measuring Managerial Competence
83. Summary
84. Directing
85. Directing
86. Elements of Directing
87. Principles of Direction
88. Leadership
89. Leader and Manager
90. Formal and Informal Leadership
91. Leadership Qualities
92. Approaches/Theories of Leadership
93. Situational Theories
94. Leadership styles
95. Likert’s Management System
96. Leadership Styles
97. Motivation
98. Motivation through satisfaction of self actualization needs
99. Sound Motivational System
100. Important Motivational Techniques
101. Morale
102. Morale and Productivity
103. Morale and Leadership
104. Maslow’s Need Hierarchy
105. McGregor’s Theory X and Y
106. Relevance of the two theories in India
107. Frederick Herzberg’s Motivation Hygiene Theory
108. Leadership and Motivation
109. Communication
110. Definitions
111. Communication
112. Requisites of Effective Communication
113. Importance of Communication
114. Written versus Oral Communication
115. Upward and Downward Communication
116. Principles of communication
117. Communication Media
118. Empathy and Communication
119. Barriers to Communication
120. Overcoming Barriers to Communication
121. Summary
122. Control
123. Steps in Control Process
124. Traditional Control Devices and
125. Non-Traditional Control Devices
126. Requirement of a good control system
127. Budget and Budgetary Control
128. Budgetary Control
129. Uses of Budgetary Control
130. Limitations of Budgetary Control
131. Zero Base Budgeting (ZBB)
132. Budgeting Balance Sheet
133. Performance Budgeting
134. PERT (Programme evaluation and review Technique
135. Management Audit
136. Financial Audit and Management Audit
137. Internal Audit
138. Social Audit
139. Summary
140. Coordination
141. Definitions
142. Coordination
143. Principles of co-ordination
144. Techniques to achieve internal coordination
145. Coordination and Communication
146. Specialisation Versus Coordination
147. Cooperation and coordination
148. Internal and external Coordination
149. Summary
150. Review Questions
151. Objectives of Management
152. Nature/characteristics of management
153. Well defined body of knowledge
154. Acquiring knowledge and training
155. Service motive
156. Ethical standards
157. Professional association
158. Important Terms and Concepts

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